PO Box 101 ~ 300 Memorial Drive, South Bend, WA 98586
(360) 875-9340 Office ~ (360) 875-9341 EOC ~ (360) 875-9342 Fax

Tuesday, December 17, 2013

Pacific County Telephone Problems Continue

South Bend, Washington – Pacific County is currently experiencing a wide-spread but sporadic telephone outage.  Determining the extent of the geographic area impacted has proven to be difficult and service appears to be irregular with residents and businesses next door to each other experiencing differing levels of service.  

Most 9-1-1 lines have been re-routed to business lines and 9-1-1 call taking is functional. Pacific County believes that all wireless 9-1-1 calls are being routed to Grays Harbor County, which is transferring information to Pacific County via radio.  In addition, indications are that some landline calls are not routing appropriately.  Pacific County does not believe any 9-1-1 calls have been dropped. 

The outage is impacting all areas of the county, with reports of service interruptions coming from South Bend, Raymond, Seaview, and Ilwaco.  Long distance dialing has also been impacted.  Further testing is underway at this time.  CenturyLink has informed Pacific County that the outage is related to a fiber optic cut in the Vader area, and that the estimated time of repair is 9:00 p.m.

Again, 9-1-1 call taking is functional.  Updates will be posted to the Pacific County Facebook page as more information becomes available.

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